Soul Peace
Home Features Contact
Back to Home

Cookie Policy

Last Updated: December 19, 2024

About This Policy: This Cookie Policy explains how Soul Peace uses cookies and similar tracking technologies in our mobile app and website. Your privacy is important to us, and we want you to understand how these technologies work.

1. What Are Cookies and Similar Technologies?

1.1 Definition

Cookies are small text files that are stored on your device when you use our app or visit our website. Similar technologies include:

  • Local Storage: Data stored locally on your device by our app
  • Session Storage: Temporary data stored during your app session
  • Device Identifiers: Unique identifiers for your mobile device
  • Analytics SDKs: Software development kits that collect usage information
  • Cache Files: Temporary files stored to improve app performance

1.2 How They Work

  • Storage: Information is stored locally on your device or sent to our servers
  • Retrieval: This information is accessed when you use our app or services
  • Duration: Some data persists between sessions, while other data is temporary
  • Purpose: Used to enhance functionality, remember preferences, and analyze usage

2. Types of Cookies and Data We Use

2.1 Essential/Functional Cookies

These are necessary for basic app functionality and cannot be disabled:

Type Purpose Duration Can Be Disabled?
Authentication Tokens Keep you logged in securely Session/Persistent No
User Preferences Remember your app settings Persistent No
Security Cookies Protect against security threats Session No
Cache Data Store app data for offline use Persistent No

2.2 Analytics and Performance Cookies

These help us understand how you use our app and improve performance:

Service Purpose Data Collected Can Be Disabled?
Google Analytics Usage statistics and insights App usage, device info, general location Yes
Firebase Analytics App performance monitoring Crash reports, performance metrics Partially
Performance Monitoring App stability and speed Load times, error rates Yes

2.3 Personalization Cookies

These enhance your experience with personalized content:

Type Purpose Data Used Can Be Disabled?
Content Preferences Personalize wellness content Usage patterns, preferences Yes
AI Recommendations Improve AI assistant responses Interaction history, feedback Yes
Music Preferences Curate music recommendations Listening history, ratings Yes

2.4 Third-Party Cookies

Cookies from external services integrated with our app:

Service Provider Purpose Privacy Policy Opt-Out Options
Google (Firebase/Analytics) Authentication, analytics, AI services Google Privacy Policy Google Ad Settings
Jamendo Music streaming services Jamendo Privacy Policy Account settings
AdMob (if applicable) Advertising services Google Privacy Policy Google Ad Settings

3. How We Use Cookies and Data

3.1 Core App Functionality

  • User Authentication: Keep you securely logged in across app sessions
  • Settings Persistence: Remember your preferences, themes, and configurations
  • Offline Functionality: Cache content for use when internet is unavailable
  • Security: Protect against unauthorized access and malicious activities

3.2 User Experience Enhancement

  • Personalized Content: Tailor wellness recommendations to your needs
  • Progress Tracking: Maintain your wellness journey data and achievements
  • Content Delivery: Serve relevant meditation guides, music, and resources
  • Interface Optimization: Remember your preferred app layout and features

3.3 Analytics and Improvement

  • Usage Analysis: Understand which features are most helpful
  • Performance Monitoring: Identify and fix technical issues
  • Feature Development: Guide development of new wellness tools
  • Quality Assurance: Ensure consistent app performance across devices

4. Your Cookie Choices and Controls

4.1 App-Level Controls

  • Privacy Settings: Access cookie preferences through app settings
  • Analytics Opt-Out: Disable usage analytics in privacy settings
  • Personalization Control: Turn off personalized recommendations
  • Data Sync Settings: Control what data syncs across devices

4.2 Device-Level Controls

  • iOS Users:
    • Settings > Privacy & Security > Tracking > Soul Peace
    • Settings > Privacy & Security > Analytics & Improvements
  • Android Users:
    • Settings > Privacy > Ads > Reset advertising ID
    • Settings > Google > Ads > Opt out of Ads Personalization

4.3 Third-Party Opt-Outs

  • Google Services: Google Privacy Controls
  • Google Analytics: Google Analytics Opt-out
  • Advertising: Digital Advertising Alliance

5. Cookie Retention and Deletion

5.1 Retention Periods

  • Session Cookies: Deleted when you close the app
  • Authentication Cookies: Persist until you log out or token expires (typically 30 days)
  • Preference Cookies: Stored until you change settings or delete the app
  • Analytics Cookies: Typically retained for 2 years

5.2 How to Delete Cookies

  • Clear App Data: Use your device's app settings to clear all stored data
  • Reinstall App: Uninstall and reinstall to remove all local data
  • Account Deletion: Delete your account to remove server-side data
  • Selective Deletion: Use in-app settings to clear specific data types

6. Cookies for Minors

6.1 Age Considerations

  • Minimum Age: Our app is designed for users 13 and older
  • Teen Privacy: Users under 18 have additional privacy protections
  • Parental Controls: Parents can review and control cookie settings for teen accounts
  • Limited Data Collection: Reduced data collection for users under 18

6.2 Parental Rights

  • Review Data: Parents can review what data is collected about their teen
  • Delete Data: Request deletion of their teen's data
  • Disable Features: Turn off data collection features
  • Account Control: Manage or delete their teen's account

7. International Cookie Considerations

7.1 GDPR Compliance (EU Users)

  • Consent: We obtain clear consent for non-essential cookies
  • Right to Withdraw: You can withdraw consent at any time
  • Data Subject Rights: Access, rectify, or delete your cookie data
  • Legal Basis: We process cookies based on consent or legitimate interests

7.2 CCPA Compliance (California Users)

  • Right to Know: Information about cookies we collect
  • Right to Delete: Request deletion of cookie data
  • Right to Opt-Out: Opt out of the sale of personal information
  • Non-Discrimination: No discrimination for exercising privacy rights

8. Website Cookies

8.1 Website-Specific Cookies

Our website (soulpeace.app) uses additional cookies:

  • Contact Form: Remember form information to prevent spam
  • Newsletter Signup: Track subscription preferences
  • Website Analytics: Google Analytics for website improvement
  • Performance: CDN and caching for faster loading

8.2 Browser Controls

  • Browser Settings: Control cookies through your web browser settings
  • Private Browsing: Use incognito/private mode to limit cookie storage
  • Cookie Blockers: Use browser extensions to block tracking cookies

9. Updates to This Cookie Policy

9.1 Policy Changes

  • Regular Updates: We may update this policy to reflect changes in technology or regulations
  • Notification: Significant changes will be announced through the app and email
  • Effective Date: Changes take effect from the date specified in the updated policy
  • Continued Use: Using our services after updates indicates acceptance

9.2 Staying Informed

  • Check Regularly: Review this policy periodically for updates
  • App Notifications: Enable notifications for important policy updates
  • Website Updates: The latest version is always available on our website

10. Technical Information

10.1 Data Storage Locations

  • Local Device: Some data is stored locally on your device
  • Cloud Storage: Server data is stored in secure cloud infrastructure
  • Geographic Distribution: Data may be processed in multiple countries
  • Data Centers: Primarily using Google Cloud Platform infrastructure

10.2 Security Measures

  • Encryption: Cookie data is encrypted in transit and at rest
  • Access Controls: Limited access to cookie data by authorized personnel only
  • Regular Audits: Security reviews and vulnerability assessments
  • Data Minimization: We collect only necessary cookie data

Cookie Policy Questions

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Privacy Email: admin@soulpeace.app
  • Data Protection Officer: admin@soulpeace.app
  • Website: cookie-policy.html
  • Response Time: We respond to privacy inquiries within 72 hours

Need Help? Our support team can help you understand and manage your cookie preferences.

Soul Peace

Transform your daily stress into inner peace with our comprehensive wellness platform.

Legal

  • Privacy Policy
  • Terms of Service
  • Disclaimer
  • Cookie Policy
  • Account Deletion
  • Child Safety Standards

Support

  • Contact Us
  • FAQ
  • Help Center

© 2024 Soul Peace. All rights reserved.