Privacy Policy

Last Updated: December 19, 2024

Soul Peace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

1. Information We Collect

1.1 Personal Information

Account Information: Email address, username, profile photo, and display name
Profile Data: Bio, preferences, wellness goals, and custom avatar selections
Authentication Data: When using Google Sign-In, we receive your Google account information

1.2 Wellness and Usage Data

Mood Tracking Data: Mood scores, emotional states, daily reflections, and activity logs
Content Data: Posts, comments, likes, shares, and user-generated content in our social features
Ritual and Meditation Data: Completed rituals, meditation sessions, progress tracking, and preferences
AI Interaction Data: Conversations with our AI assistants (Wellness Coach, Meditation Guide, Sleep Assistant, etc.)
Music and Media Preferences: Listening history, favorite tracks, playlists, and media interactions

1.3 Technical Information

Device Information: Device type, operating system, app version, device identifiers
Usage Analytics: App usage patterns, feature interactions, crash reports, and performance data
Network Information: IP address, connection type, and general location (city/region level)
Storage Data: Local cache and temporary files for app functionality

1.4 Media and Files

Photos and Videos: Images and videos you upload for posts, profile, or ritual documentation
Audio Recordings: Voice notes or audio content you share (if applicable)
Camera Access: For taking photos/videos within the app

2. How We Use Your Information

2.1 Core App Functionality

Provide personalized wellness coaching and AI-powered recommendations
Track your mood patterns and wellness progress
Enable social features including posts, comments, and community interactions
Deliver personalized meditation and ritual suggestions
Curate music and audio content based on your preferences

2.2 Communication and Support

Send app notifications and wellness reminders
Provide customer support and respond to your inquiries
Send important updates about the app or policy changes

2.3 Improvement and Analytics

Analyze usage patterns to improve app features and performance
Conduct research to enhance our wellness algorithms
Generate anonymized insights about user wellness trends
Test new features and app improvements

3. Third-Party Services and Data Sharing

3.1 Service Providers We Use

Google Firebase: Authentication, database storage, file storage, and analytics
Google AI (Gemini): Powers our AI wellness assistants and personalized recommendations
Jamendo: Music streaming and audio content delivery
Google AdMob: Advertising services (if applicable)
Google Sign-In: Authentication services

3.2 What Data is Shared

With Google Services: Account information, usage analytics, crash reports, and technical data necessary for app functionality
With AI Services: Anonymized conversation data to improve AI responses (personal identifiers removed)
With Music Services: Listening preferences and usage patterns to recommend relevant content

3.3 Data Sharing Limitations

We DO NOT sell your personal information to third parties
We DO NOT share your sensitive wellness data (mood scores, reflections) with advertisers
All data sharing is governed by strict data processing agreements
You can opt out of certain data sharing through app settings

4. Data Storage and Security

4.1 Where Your Data is Stored

Cloud Storage: Secure Firebase servers (Google Cloud Platform)
Local Storage: Encrypted cache on your device for offline functionality
Geographic Location: Data centers primarily in the United States with global distribution

4.2 Security Measures

End-to-end encryption for sensitive data transmission
Secure authentication and access controls
Regular security audits and vulnerability assessments
Automatic security updates and patches
Limited access to personal data by authorized personnel only

5. Your Privacy Rights and Controls

5.1 Access and Control

View Your Data: Access all your personal data through app settings
Edit Information: Update your profile, preferences, and wellness data
Download Data: Request a copy of all your data in a portable format
Delete Content: Remove specific posts, comments, or wellness entries

5.2 Privacy Settings

Control who can see your social posts and profile information
Manage notification preferences and communication settings
Opt out of analytics and data collection (with limited app functionality)
Choose which AI assistants can access your wellness data

5.3 Account Deletion

Complete account deletion removes all personal data within 30 days
Some anonymized data may be retained for legal compliance and service improvement
You can request deletion by contacting our support team

6. Special Considerations

6.1 Sensitive Health Information

We understand that wellness and mental health data is particularly sensitive. We implement additional protections:

Mood and wellness data is encrypted with advanced security measures
Access is limited to essential app functionality only
We never use health data for advertising purposes
You have granular control over what wellness data is collected

6.2 AI and Automated Processing

Our AI assistants process your data to provide personalized recommendations
You can opt out of AI analysis while still using basic app features
AI models are trained on anonymized, aggregated data only
You have the right to human review of AI-generated recommendations

7. Children's Privacy

Our app is not intended for children under 13 years of age
We do not knowingly collect personal information from children under 13
If we learn we have collected information from a child under 13, we will delete it immediately
Parents can contact us to review or delete their child's information

8. International Users and Data Transfers

Our services are provided globally, with data processing primarily in the United States
We comply with applicable international privacy laws (GDPR, CCPA, etc.)
Data transfers are protected by appropriate safeguards and legal mechanisms
EU users have specific rights under GDPR, including data portability and erasure

9. Cookies and Tracking Technologies

We use local storage and cache for app functionality
Analytics cookies help us understand app usage and improve performance
You can control cookie settings through your device's privacy settings
Essential cookies cannot be disabled as they're required for app operation

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements
Significant changes will be announced through the app and via email
Continued use of the app after changes indicates acceptance of the updated policy
You can always find the latest version of this policy on our website

11. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

Consent: For optional features like AI recommendations and social sharing
Contractual Necessity: To provide core app services you've requested
Legitimate Interests: For app improvement and security (balanced against your privacy rights)
Legal Compliance: To meet our legal obligations

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: admin@soulpeace.app
Data Protection Officer: admin@soulpeace.app
Website: privacy-policy.html
Response Time: We respond to privacy inquiries within 72 hours

For EU Users: You have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.